Matchbook Re-Opening FAQ – Matchbook Wines

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June 1st, 2020

Matchbook Re-Opening FAQ

by: Virginia Valdez Sandfer

Updated 6/15/20

We’re so happy to see you here! We’re guessing you’re visiting this page because you’re interested in making a reservation on our patio. To view our 2020 events calendar click here. Here are some helpful FAQs that will get you acquainted with our new procedures.

Videos:

Here’s what it looks like now that we’re back open again. Click here to view!

Phase 3 Video Update. Click here to view! (Updated COVID-19 procedures)

Phase 2 Video Update. Click here to view!

Do I need to make a reservation?
Reservations are required on our Friday, Saturday and Sunday event days. Please call our tasting room at (530)662-1032, ext. 215 to secure a table. We check our voicemail several times a day. The patio is open for seating on Friday 4-9pm, Saturday 11am – 8:30pm and Sunday 11am – 4:30pm. If you get a busy signal or if you’re not able to reach us, please leave a voicemail with your name, phone number, number of people in your party and your desired reservation date and time.

Are you allowing walk-ins?
Yes. We are now open for you to enjoy a wine flight or your favorite bottle: Monday – Thursday, 11am – 4:30pm and Friday, 11am – 3pm – no reservation required. Picnic food and snacks are welcome.

Are you still offering curbside pick-up?
Yes! We will continue to offer our curbside pick-up service Monday – Thursday, 11am – 4:30pm and Friday, 11am – 3pm . You can place your order online or by calling (530)662-1032, ext. 215.

Is there a time limit on my reserved table?
To allow for the maximum number of guests to enjoy our patio in one day, reservations are allotted a two and a half-hour time limit, because of this there will be no room to extend your reservation if you are late. We will do our best to see you within 15 minutes of the start of your reservation time!

Am I required to wear a face-covering or mask?
Masks must be worn from the time of arrival until you are seated at your table. While at your table you may remove your mask and enjoy your food and drink, if you get up from your table to walk to the bathroom, your car, the food truck, or stretch your legs you will need to wear your mask! Masks are not mandatory for our guests under age 2 and are at the discretion of parents/legal guardians for children under age 12. Per Yolo County’s Health Department ordinance.

Can I bring my dog?
Yes, we are now allowing pets on our patio on our non-event days.

Will there be a health screening?
Yes. Upon check-in you will be asked a 4 question health and safety screening:

  • Have you traveled out of the continental United States in the last two weeks?
  • Have you had a fever of 100.6 or more in the last two weeks?
  • Are you experiencing now or have you experienced any of the following symptoms related to the coronavirus in the last two weeks: cough, shortness of breath, fever, loss of taste or smell?
  • Are you ready to enjoy some delicious food and wine? 😄

Why am I required to order food with my wine?
UPDATE as of 6/12/20  – You are NOT required to order food with your wine. You are welcome to simply enjoy our wines and bring your own picnic if desired on our non-event days. 
In accordance with COVID-19 guidelines put in place by Yolo County, our tasting room must operate as a restaurant. For us, this means hosting a food truck on days our patio is open. You are required to place a food order with your wine. Once seated at your table, a tasting room associate will act as your server, taking your food and wine order – just like you were at a restaurant!

Where can I wash my hands? 
We have hand sanitizer stations located at check-in and on the patio.

How are you enforcing social distancing?
Please be aware of signs directing the flow of traffic upon entering and exiting the patio. This will help to keep incoming and outgoing guests socially distanced.